Social Listening & Brand Monitoring
Monitoring of brand mentions, keywords and conversations to spot opportunities and early issues, with regular summaries of what matters.
Every delivery covers these core components
- Keyword and mention set-up
- Monitoring
- Periodic summary
- Notable mentions flagged
Ideal for
- →Consumer brands
- →Public organizations
- →Hospitality
- →Launches
Add-ons & enhancements
Common use cases
A hotel tracks guest feedback and local conversation.
How we deliver social listening & brand monitoring
Onboarding
Brand brief, asset collection, and delegated role-based access setup (never sharing raw passwords).
Month Plan
Interactive content calendar shared for approval ahead of the scheduled month.
Production
Designs, captions, videos, and sound selections produced by our in-house team.
Approval
Client review window; only approved posts are queued into publishing tools.
Publishing & Engagement
Content goes live at optimal local hours; routine engagement handled per agreed playbooks.
Reporting
Monthly metrics report and review call with actionable next-step recommendations.
Related offerings & bundles
Online Reputation Management
Build and protect trust through reviews and public conversations.
View Offering SM-18Community Management
Thoughtful, on-brand conversation with your audience across your social channels.
View Offering SM-03Social Media Audit
A thorough review of your current social presence with clear, prioritized recommendations.
View OfferingFrequently asked about Social Listening & Brand Monitoring
Let's get social listening & brand monitoring right
Tell us about your brand and goals. We will outline a clear plan and proposal.